Shipping Policy
This Shipping Policy explains how orders are processed, prepared, and delivered within the United Kingdom.
Delivery Coverage
We provide delivery across the United Kingdom. All orders are dispatched from our UK-based warehouse and shipped to the address provided at checkout.
Processing Time
Orders are typically processed within 1–2 working days after payment confirmation. During peak periods or stock verification checks, processing may take up to 3 working days.
Delivery Timeframes
Estimated delivery times after dispatch:
Shipping Cost
We offer free delivery on all orders within the United Kingdom. No additional shipping fees are applied at checkout.
Order Tracking
Tracking information will be provided where available once the order has been dispatched. Updates depend on the selected courier service.
Delivery Conditions
Delivery times are estimates only and may be affected by courier delays, weather conditions, or high demand periods.
Undelivered or Delayed Orders
If an order is delayed beyond the expected timeframe, customers may contact support for assistance. Investigation may be initiated with the delivery carrier if required.
Address Accuracy
Customers are responsible for providing accurate delivery information. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
Large or Special Items
Certain bulky or heavy automotive parts may require special handling or extended delivery timeframes depending on logistics requirements.
Service Commitment
We aim to ensure all orders are dispatched promptly and delivered within the estimated timeframes provided. Delivery performance may vary based on external courier services.